This privacy policy (“Policy”) is in force since 1st September 2020. We may occasionally make changes to the Policy. If we do, we shall notify either by sending you an e-mail or sending you a notification through our website or mobile application (“App”). Please make sure to read such notices carefully.
We sincerely believe that you should always know what data we collect from you, the purposes for which such data is used which will enable you to make informed decisions about what data you want to share with us. Kindly read the Policy in full.
The following is the summary for your reference:
- This Policy details the critical aspects governing your personal data relationship with MYF Fitness LLP ( ‘MYF’) company incorporated under MSME India, and having its registered office at Bengaluru.
- Your personal data relationship with MYF varies based on the capacity in which you interact with us/avail of our services (“Services”). You could be: (i) a visitor to https://www.myndyourfitness.com (“Website”) or App thereof (“Visitor”); or (ii) a person who has a subscription with MYF to avail our Services (“Registered User”);
- Based on whether you are a Visitor or Registered User, the type of data we collect and the purpose for which we use it will differ and this Policy details such variations.
- This Policy applies to all the Services provided by MYF through the Website or App
- This Policy is a part of and should be read in conjunction with our Terms of Service; and this Policy will clarify the rights available to you vis-à-vis the personal data you share with us
1. Information we collect and how we use it:
What information we may collect
- Your name, age, gender, phone number, e-mail address, mailing address
- Your height, weight and other physical measurements
- Your lifestyle, food preferences, medical conditions (if any), health goals or other fitness regimes
- Username or other relevant unique identifier
- Credit card/debit card/other payment mode information to facilitate payments for our Services
We collect this data in order to
- Help you register for and facilitate provision of our Services
- Track your nutrition, weight and fitness regimes
- Prepare a specific diet plan and training regime for you
- Enable you to make payments for our Services. We use a third-party service provider to manage payment processing
- Process your requests, enquiries and complaints, customer services and related activities
- Communicate about existing or new offers, content, advertisements, surveys, key policies or other administrative information
- Provide you with informative features and services that are developed by us from time to time
- Provide, test, improve, or recommend our Services
- Analyse and review to improve the Services
- Provide support to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law or anti-fraud activities/systems
2. Published content
Any success stories, comments, messages and photographs regarding your journey and progress with MYF will be published on the website /App with your prior consent. However, we will not be responsible for any actions taken by third-parties with respect to such published content.
3. Retention of personal information
We will store any personal data we collect from you as long as it is necessary in order to facilitate your use of the Services and for ancillary legitimate and essential business purposes – these include, without limitation, for improving our Services, attending to technical issues, and dealing with disputes.
Your personal data will primarily be stored in electronic form. We may enter into agreement with third parties to collect, store, process your personal data but under full compliance with applicable laws.
We may need to retain your personal data even if you seek deletion thereof, if it is needed to comply with our legal obligations, resolve disputes and enforce our agreements.
If you are a Registered User, please be advised that after you terminate your usage of a Service, we may, unless legally prohibited, delete all data provided or collected by you from our servers.
4. Tracking by our advertisement partners
Upon receiving your specific consent, we may share the data we collect from cookies or web beacons with our advertisement partners to track your visits, establish your non-personal identity and present you with targeted advertisements about our Services.
5. Compliance with children's online privacy policy act
As a business service, we neither knowingly collect or store nor use any personal data of any individuals under the age of 14. Individuals under the age of 14 should seek the consent of their guardians before providing any information about themselves or their family members on our Website/App
6. Transfer of information
In the ordinary course of business, we may employ other companies and people to assist us in providing certain components of our Services in compliance with the provisions of this Policy. To do so, we may need to share your data with them.
7. Compelled disclosure
In addition to the purposes set out in the Policy, we may disclose any data we collected or processed from you if it is required:
- Under applicable law or to respond to a legal process, such as a search warrant, court order, or subpoena.
- To protect our safety, your safety or the safety of others or in the legitimate interest of any party in the context of national security, law enforcement, litigation, criminal investigation or to prevent death or imminent bodily harm.
- To investigate fraud, credit risk or violation of our Acceptable Use Policy.
- In connection with legal proceedings brought against MYF, its officers, employees, affiliates, customers or vendors.
- To establish, exercise, protect, defend and enforce our legal rights.
- When we do a business deal or negotiate a business deal, or our assets are merged or acquired by the other business entity, or during restructuring of business or re-organization, we may have to share information provided by you with the other business entities.
8. Security of your personal information
The collection, storage, usage, and sharing of your data by the Company shall be in compliance with the all the applicable laws.
We have taken appropriate steps for the security and protection of all our digital platforms including internal applications, however, we shall not be responsible for any breach of security or the disclosure of personal data for reasons outside our control, such as hacking, social engineering, cyber terrorism, espionage by third parties, or any events by way of force majeure such as sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war or acts of government.